DIRECTV’s Generative AI Assistant expands content discovery into a conversational experience, helping viewers find entertainment, understand their service, and take action.

The work began with intent-driven discovery, addressing input friction and viewers who knew what they felt like watching but could not name a title. I reframed search from keyword entry into an interaction model built around how people express intent, navigate ambiguity, and make decisions in living-room conditions.

I led the interaction model across voice and remote-based text input, defining how the assistant interprets intent, clarifies requests, presents recommendations, and recovers from errors. As the platform expanded, I began designing account and subscription support that explains current packages, identifies unavailable content, compares options, and confirms upgrades. This foundation is designed to reduce discovery and support friction, enable self-service, and create clearer subscription pathways.

At Meta Reality Labs, I joined as a Technical Artist to prototype experiences for Orion and Meta Quest. The work sat at the intersection of product design, engineering, and real-time 3D as interaction patterns for wearable spatial computing were still emerging.

Technical execution alone was not enough. Spatial computing changes how people perceive information, direct attention, move, and understand feedback. I expanded into product design prototyping, applying interaction design and principles of human perception while balancing user goals, product priorities, hardware constraints, and performance.

I designed spatial interaction systems, 3D interaction models, and immersive workflows. Through cross-functional sprints, I translated early UX concepts into working experiences teams could evaluate and refine together. These prototypes surfaced feasibility and interaction risks early, reduced ambiguity between design and engineering, and helped teams make stronger product decisions.